ITT for The Provision of Universal Credit Full Service: Digital Support
With the introduction of Universal Credit (UC) Full Service the demand for claimant support services will change. As part of this, the Department for Work and Pensions has made funding available to Local Authorities to assist with the delivery of ‘Universal Support’ consisting of Digital Support (Assisted Digital) and Personal Budgeting Support (PBS)
Southampton City Council is looking to appoint a supplier to provide package of support for vulnerable claimants.
The service will provide Digital Support (Assisted Digital) in public place to:
• Assist claimants to register with GOV.UK verify
• Assist claimants with making their online Universal Credit
• Assist claimants with managing their online Universal Credit Account.
Value of Contract
Estimated Annual Value